We go far beyond the basic traditional property management, including:
We regularly attend and review properties to ensure your property is in good standing – after all we understand how important this is to satisfied guests and reviews, as well as owners. Should we encounter issues, we will quickly advise you with recommended remediation, and where required obtain quotes for works. Where works are minor (eg. leaking tap or toilet, with expected costs of less than $300) we instruct one of our local qualified tradespeople to repair quickly to avoid damage, and deduct costs from your monthly income and expenses.
Standard landlord homes and contents insurance is essential and mandatory for us to manage your property. Most insurers will not include damages caused by short term holiday lets so we recommend you consider additional holiday home insurance cover as well. We can suggest companies to provide this.
Queensland has smoke alarm and pool fence requirements which need to be periodically inspected. We use local tradespeople for these inspections and can assist you in staying compliant as part of our management service to you.
Most online travel portals such as Airbnb, VRBO and Booking.com charge between 17-20% on top of the base nightly rates charged by property owners and managers. As an asset light company with lower overheads, we are able to offer our properties closer to the base nightly rate – ensuring you will always see the cheapest rate on our website. If you ever find our prices higher then please contact us.
Contact us via email or phone from the contact page and we will be happy to discuss your requirements.
We understand the biggest charges incurred by owners are Management fees and cleaning/linen supply. For a limited period we are offering a rate of 15% + GST for property management. Importantly we outsource cleaning and linen to third parties and pass the cost to you without loading (except a small administration charge for billing). This results in more income to your bottom line.
Simply select the dates you wish to book and the total price will be shown followed by a further window where you make your 20% deposit payment via Stripe (plus a non refundable merchant fee of 1.7%). Following this you will receive a confirmation email with all your booking details.
Before paying your final balance we will request Photo ID (such as your driving license or passport) which corresponds with the individual making the booking. We will also ask you to sign a copy of our Terms & Conditions to return to us before arrival.
Guests can cancel free of charge up to 21 days prior to arrival and receive a full refund of their deposit. We ask for a full balance of payment no less than 21 days before your arrival date. We recommend all guests take out holiday insurance with cancellation cover should anything unforeseen occur and they are unable to take their holiday at short notice.
We have a strict policy of no parties or events at any of our properties and ask guests to be mindful of loud noise after 10pm in the evening and before 8am in the morning
Our normal minimum stay is 5 days however depending on vacant dates and season times we do occasionally offer shorter durations. If you have a specific requirement please contact us to discuss.
All properties have free wi-fi included
Any booking guest must be at least 18 years of age and is responsible for any guests under the age of 18.
Check in is at 2pm and Check Out is at 10am. For earlier/later times contact us for availability.
We live locally ourselves and provide contact details to all our guests so we can be contacted immediately.
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